The participant from Chile asked for a withdrawal less than two months prior to distributing this complaint. The payment hasn’t been processed nevertheless. The grievance was rejected as the player did not reply to our messages and inquiries.
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The player from Chile confronted problems withdrawing winnings for 10 times due to unspecified technical failures. tries to contact assistance by way of chat and cell phone were being unhelpful, with conflicting tips and no very clear options.
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afterwards the participant confirmed his account being confirmed, but he was necessary to withdraw his money in fourteen installments. following 2 months the participant verified acquiring the final payment, so we at last closed the criticism as resolved.
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The participant from Brazil had her account blocked without having further more clarification. Unfortunately, we’re compelled to reject this grievance given that the player refuses to cooperate.